Problem-Solving Skills --> NIQCL Questioning Sequence

Sequence (starting with...)

• Need:
  - Does a need, problem / opportunity exist?
• Importance
  - How serious is it?
  - Is it a priority?
  - Critical?
  - Sensitive?
• Quantify
  - What's the size and scope of the need? Numbers?
• Consequences
  - What's its impact and effect?
  - What if it's not solved?
• Look / Listen
  - Is the person open to ideas?
  - Suggestions?
  - Options?